การรับประกันสินค้า

Ralunar will service every watch sold on our website for a period of 1 to 3 years on behave of our sellers and partners after purchase if the conditions are met under our Warranty Program. Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our Warranty Program. Our Warranty Program does not cover "external damage" to the product.

What's Not Covered

Ralunar’s Warranty Program does not cover any damage resulting from, water/moisture damage. Additionally, the warranty does not cover any damage to the watch case, crystal/glass, watch bracelet/band, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch. Damage which occurs due to having the watch serviced by a third party, nulls and voids the warranty from Ralunar.

Our Warranty Program does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturer’s water resistance guidelines. Consequential and incidental damages are not recoverable under this warranty or any implied warranties.

External wear-and-tear from normal daily use.
External damage to the product. Any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch.
Defects caused by outside force, improper use, or any such incidental damages which occur by dropping or banging the watch.
Any lost/missing stones or gems on the outer portion of the watch or watch face.
Outside modifications and third party repair attempts void the warranty.
Any damage if used under conditions which exceed the watch manufacturer’s water resistance guidelines.
Watches that are labeled as water resistant featuring a screw down crown. The crown must be screwed down properly at all times to keep the watch casing from receiving water damage inside the stem. Water damage is not covered under warranty by Ralunar nor any manufacturer.

Warranty Length By Brand:

Casio – 1 Year Manufacturer’s Warranty
Cartier - 2 Year Warranty
Citizen - 2 Year Manufacturer’s Warranty
Diesel - 2 Year Warranty
Dolce & Gabbana - 1 Year Warranty
Emporio Armani - 2 Year Warranty
Fossil - 2 Year Warranty
Gucci - 2 Year Warranty
Guess - 2 Year Warranty
Hamilton - 2 Year Warranty
Invicta - Manufacturers Guarantee
Issey Miyake - 2 Year Warranty
IWC - 2 Year Warranty
Michael Kors - 2 Year Warranty
Omega - 4 Year Warranty
Orient - 1 Year Warranty
Panerai - 2 Year Warranty
Patek Philippe - 2 Year Warranty
Police - 2 Year Warranty
Rolex - 2 Year Warranty
Seiko - 3 Year Warranty
SKMEI - 1 Years Warranty
Suunto - 2 Year Warranty
Swatch - 2 Year Manufacturer’s Warranty
TAG Heuer - 2 Year Warranty
Preowned - 1 Year Warranty